Privacy Policy
PRIVACY POLICY
Effective September 15, 2026
OUR COMMITMENT TO PRIVACY
Protecting your privacy is important to us.
This Privacy Policy explains how Perfumehead, Inc. (“Perfumehead,” “we,” “us,” or “our”) collects, uses, shares and safeguards personal information when you visit perfumehead.com, create an account, make a purchase, communicate with us or otherwise interact with our website and services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Our relationship with you is also governed by our Terms of Service.
Perfumehead is based in California and complies with applicable United States privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended.
INFORMATION WE COLLECT
Depending on how you interact with Perfumehead, we may collect the following categories of personal information:
- Name and other personal identifiers
- Email address, telephone number and mailing address
- Billing and shipping information
- Payment-related information
- Account information
- Purchase history, including products purchased and transaction amounts
- Information you submit to us, including product reviews, Client Services inquiries and other communications
- Social media information when you interact with Perfumehead through social platforms
- Demographic or preference information you choose to provide
- Device and technical information, including IP address, browser type, device type and operating system
- Website activity, including pages viewed, referring websites and interactions with our site
- Location information, where permitted and made available through your device, browser or services you use
We may also receive information from service providers, advertising partners, analytics providers and other third parties that help us operate, improve and market our business.
HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Provide shipping and delivery updates
- Manage customer accounts
- Respond to questions and provide Client Services
- Process returns and refunds
- Prevent fraud and protect the security of our website
- Improve our products, services and digital experience
- Understand how customers interact with Perfumehead
- Personalize content and marketing
- Send promotional communications, where permitted
- Measure the effectiveness of advertising and marketing
- Comply with legal and regulatory obligations
- Protect the rights, property and safety of Perfumehead, our customers and others
YOUR ACCOUNT AND PERSONAL INFORMATION
If you create a Perfumehead account, you may review and update certain personal information through your account.
If you need additional assistance accessing or updating your information, please contact us at hello@perfumehead.com.
HOW WE SHARE INFORMATION
We do not sell or rent personal information to third parties for money.
We may share personal information with service providers and business partners that help us operate Perfumehead and provide services to you. These may include:
- Payment processors
- Shipping and logistics providers
- Website and data-hosting providers
- Customer-service platforms
- Email and communications providers
- Analytics providers
- Fraud-prevention and security providers
- Advertising and marketing partners
These parties may access personal information only as necessary to provide services to Perfumehead or as otherwise permitted by law.
We may also share information with third parties in connection with jointly sponsored events, collaborations or promotions.
Certain advertising and analytics technologies may involve the sharing of information with advertising partners for targeted or interest-based advertising. Under some U.S. state privacy laws, including California law, this activity may be considered a “sale,” “sharing” or “targeted advertising.”
We may also disclose personal information when required or permitted by law, including in response to legal process, regulatory requests or when necessary to protect our rights, customers, employees or business.
MARKETING COMMUNICATIONS
You may opt out of promotional emails or text messages at any time by following the unsubscribe instructions included in the communication.
Even if you opt out of marketing communications, you may still receive transactional or service-related messages, including order confirmations, shipping updates, account notifications and responses to your inquiries.
COOKIES AND SIMILAR TECHNOLOGIES
Perfumehead uses cookies and similar technologies to operate and improve our website.
These technologies may help us:
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our website
- Improve site performance
- Measure advertising effectiveness
- Personalize content and marketing
Some cookies are necessary for the operation of the website, while others may be used for analytics, personalization or advertising.
You may manage certain cookie preferences through the privacy controls available on our website or through your browser settings.
Disabling certain cookies may affect how parts of the website function.
DO NOT TRACK AND GLOBAL PRIVACY CONTROL
Some browsers and devices offer privacy signals that communicate your preference regarding tracking or the use of personal information.
Where required by applicable law, Perfumehead recognizes supported opt-out preference signals, including Global Privacy Control (“GPC”), as requests to opt out of certain activities that may be considered the sale or sharing of personal information or targeted advertising.
Browser-based “Do Not Track” settings may operate differently depending on the technology used and applicable law.
YOUR PRIVACY CHOICES
Depending on where you live, you may have certain rights regarding your personal information, including rights to access, correct or delete information, receive a copy of certain information, and opt out of certain advertising or data-sharing activities.
To submit a privacy request, please contact us at hello@perfumehead.com.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising privacy rights available under applicable law.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended, may provide you with specific rights regarding your personal information.
Subject to applicable exceptions and limitations, these rights may include:
RIGHT TO KNOW
You may request information about the personal information Perfumehead has collected about you, including:
- The categories of personal information we have collected
- The categories of sources from which that information was collected
- The purposes for which we collect or use personal information
- The categories of third parties with whom we disclose personal information
- The categories of personal information we sell or share, if applicable
- The specific pieces of personal information we have collected about you
RIGHT TO DELETE
You may request that we delete personal information we have collected from you, subject to exceptions permitted by law.
For example, we may need to retain certain information to complete transactions, comply with legal obligations, prevent fraud or maintain necessary business records.
RIGHT TO CORRECT
You may request that we correct inaccurate personal information that we maintain about you.
RIGHT TO OPT OUT OF SALE OR SHARING
California residents may direct a business not to sell or share their personal information.
Perfumehead does not sell personal information in exchange for money.
However, certain advertising or analytics activities may constitute “sharing” or “sale” under California law even when no money is exchanged.
Where applicable, you may opt out of these activities through the privacy controls available on our website, by using a supported Global Privacy Control signal, or by contacting us at hello@perfumehead.com.
RIGHT TO LIMIT USE OF SENSITIVE PERSONAL INFORMATION
California law may provide you with the right to limit certain uses and disclosures of sensitive personal information.
To the extent Perfumehead uses sensitive personal information in a manner that gives rise to this right, you may request that we limit such use or disclosure as permitted by law.
RIGHT TO NON-DISCRIMINATION
Perfumehead will not discriminate against you for exercising rights available to you under the CCPA.
Exercising your privacy rights will not result in unlawful differences in the price, quality or availability of products or services.
SUBMITTING A CALIFORNIA PRIVACY REQUEST
California residents may submit a request by contacting:
Please identify your request as a California Privacy Request.
We may ask you to provide information reasonably necessary to verify your identity before processing certain requests.
You may also authorize another person to act as your agent where permitted by California law. We may require appropriate verification of the agent’s authority and your identity.
Some requests may be subject to exceptions or limitations under applicable law.
TARGETED ADVERTISING AND DATA SHARING
We may collect information about your interactions with Perfumehead through cookies and similar technologies.
We may share certain information with advertising and analytics partners to help us understand the effectiveness of our marketing and provide advertising that may be more relevant to your interests.
Under certain U.S. state privacy laws, these activities may be considered a “sale,” “sharing” of personal information or use of personal information for targeted advertising.
Where applicable, you may opt out of these activities by:
- Adjusting the privacy or cookie preferences available on our website
- Using a supported Global Privacy Control signal
- Contacting us at hello@perfumehead.com
CHILDREN’S PRIVACY
Perfumehead is intended for adults.
We do not knowingly collect personal information from children under the age of 16.
If you are a parent or legal guardian and believe that a child has provided personal information to Perfumehead, please contact us at hello@perfumehead.com so we can review the request and take appropriate action.
DATA SECURITY
We take reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration or loss.
No method of transmitting or storing information can be guaranteed to be completely secure, and we cannot guarantee absolute security.
THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
Perfumehead is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any third-party site you visit.
This Privacy Policy applies only to information collected by or on behalf of Perfumehead.
LEGAL DISCLOSURES
We may disclose personal information when we believe disclosure is necessary or appropriate to:
- Comply with applicable law, regulation, court order or legal process
- Respond to lawful requests from government or regulatory authorities
- Protect or enforce our rights
- Prevent fraud, security threats or unlawful activity
- Protect the safety of Perfumehead, our customers or others
Perfumehead is based in California, and our website and services are subject to applicable California and United States law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or services.
When we make changes, we will update the effective date at the top of this page.
If we make material changes that significantly affect your privacy rights, we may provide additional notice through our website, by email or through another appropriate method.
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us at:
Perfumehead, Inc.
Effective September 15, 2026