Shipping & Delivery

Perfumehead currently ships within the continental United States.

We are unable to ship to P.O. Boxes, Alaska, Hawaii, APO/FPO military addresses or U.S. Territories. A valid street address is required for all deliveries.

For special shipping requests, please contact Client Services at shop@perfumehead.com.

To be notified when shipping becomes available to additional states and territories, Canada and international destinations, please join our mailing list.

Route offers optional package protection against loss, theft and damage. If you choose not to add Route protection, we recommend shipping your order to a secure location. Perfumehead cannot be responsible for packages lost or stolen after confirmed delivery.

All orders are shipped via FedEx from Los Angeles.

SHIPPING OPTIONS

Orders are processed and delivered Monday through Friday, excluding major holidays.

Orders placed before 12:00 p.m. PT are generally processed the same business day, subject to product availability. Orders placed after 12:00 p.m. PT are processed the following business day.

EXPRESS SHIPPING — COMPLIMENTARY

All 30ml, 50ml and 100ml fragrance orders receive complimentary Express Shipping.

Express orders are typically delivered within two business days from the date of shipment.

STANDARD SHIPPING — COMPLIMENTARY

The ICONS Collection and Perfume Oil Extracts receive complimentary Standard Shipping.

Standard orders are typically delivered within 3–5 business days from the date of shipment.

Please allow additional time during peak holiday periods.

OVERNIGHT SHIPPING

Overnight Shipping is available for an additional charge calculated at checkout.

Orders placed before 12:00 p.m. PT are generally processed and shipped the same business day, subject to product availability.

Overnight orders are typically delivered within one business day from the date of shipment.

Delivery times may be affected by circumstances outside our control, including weather, carrier delays and holidays. Shipping charges are non-refundable in the event of such delays.

SHIPPING RESTRICTIONS

Fragrance products are subject to federal, state and local transportation regulations.

These regulations may restrict the shipping method or destination available for certain products. If a restriction affects your order, we will contact you directly.

If you are able to provide an eligible physical address within the continental United States, we will be happy to assist with delivery.

CANCELLATIONS

If you need to cancel an order, please contact Client Services as soon as possible via LiveChat or at shop@perfumehead.com.

We will make every effort to accommodate your request. However, once an order has entered processing or has shipped, cancellation may no longer be possible.

For your security, billing information must match the payment details provided at checkout. Perfumehead reserves the right to cancel orders that cannot be successfully verified.

EXCHANGES

Orders that have not yet shipped may be eligible for an exchange.

Please contact Client Services at shop@perfumehead.com as soon as possible and we will be happy to assist.